Cancelation and Refund Policy

Thank you for shopping services at Aquos One LLC.

If you are not entirely satisfied with our services, we’re here to help.
Our service can be cancelled at any time, the costumer is accountable for paying the removal fee of the product, stated in the agreement. No refunds, of any kind, will be provided. Aquos One LLC does not provide refunds, credit, or prorated billing for subscriptions that are cancelled mid-month. In such cases, the costumer will be able to continue to use the filter until the end of the billing cycle if it is specifically requested via email to

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable. You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Aquos Filters.

Damage Items

If you received a damaged product, please notify us immediately for assistance.

Sale Items

Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

By email: